Frequently Asked Questions (FAQ)

What is a direct pay clinic?

A direct pay clinic operates on a model where patients pay out-of-pocket for services at the time of their visit, bypassing insurance companies. This allows for more personalized care and often results in lower costs and more straightforward service.
How does your clinic's payment model work?

Instead of traditional fee-for-service billing, we offer various packages that bundle multiple services at a set price. This model provides comprehensive care and often results in better value and convenience for our patients. Our packages start out at $997 in three month increments. Pelvic health services are available on a fee-for-service basis, meaning patients pay individually for each treatment or consultation.
What services does your clinic provide?

Our clinic specializes in hormone optimization, medical weight management, and sexual health for both men and women. We offer tailored assessments, treatment plans, and support to address your unique health needs.
How can I schedule an appointment?

Appointments can be scheduled by calling our office directly or using our online booking system. We’re here to help you find a time that works best for you.
What should I bring to my first appointment?

Please bring any relevant medical records, a list of current medications, and your identification. If you have specific questions or concerns, feel free to bring those as well.
What can I expect during my first visit?

During your initial visit, we will conduct a comprehensive evaluation, discuss your health history and goals, and develop a personalized treatment plan. We’ll also answer any questions you may have.
What services do you offer for sexual health?

Our sexual health services include assessments and treatments for issues such as low libido, erectile dysfunction, and other sexual health concerns. We aim to improve your sexual health and overall quality of life.
How do you address sexual health concerns?

We perform a thorough evaluation to understand your specific concerns and health background. Based on this, we provide a personalized treatment plan to address your needs effectively.
What does your medical weight management program include?

Our weight management program includes personalized weight loss plans, nutritional counseling, and lifestyle coaching. We focus on creating sustainable and effective strategies to help you achieve and maintain a healthy weight.
How do you create a personalized weight management plan?

We start with a comprehensive assessment of your medical history, current health, and weight loss goals. Based on this information, we develop a tailored plan that fits your individual needs and preferences.
Are your weight management services safe?

Yes, our programs are designed with safety as a priority. We provide ongoing monitoring and support to ensure that your weight management efforts are both effective and safe.
What is hormone optimization?

Hormone optimization involves adjusting hormone levels to improve overall health and well-being. This can help manage symptoms of hormonal imbalances and support optimal function throughout life.
Who is a candidate for hormone optimization?

Candidates typically include individuals experiencing symptoms related to hormonal imbalances, such as fatigue, mood swings, low libido, or weight issues. We conduct a thorough evaluation to determine if hormone optimization is right for you.
What hormones are used in optimization?

We may use hormones such as estrogen, progesterone, testosterone, and others, depending on your specific needs. The type and dosage of hormones are customized to achieve the best outcomes for you.
Are there risks associated with hormone optimization?

Like any medical treatment, hormone optimization has potential risks, including side effects and long-term health considerations. We will discuss these risks in detail and monitor your health closely throughout the treatment.
How do I pay for services at your clinic?

Payment is required at the time of service. We offer various packages that bundle multiple services, providing you with cost-effective options. We accept payments via credit/debit cards and cash. For more details on specific packages, please contact us.
Do you accept insurance?

As a direct pay clinic, we do not process insurance claims. However, we can provide you with a receipt for potential reimbursement from your insurance company.
How can I contact the clinic for more information?

You can reach us by phone, email, or through our website’s contact form. Our team is available to assist with any questions and provide further information.
What if I need to cancel or reschedule my appointment?

Please inform us as soon as possible if you need to cancel or reschedule your appointment. We appreciate at least 24 hours' notice to avoid cancellation fees and to accommodate other patients.